Welcome to Remindly AI ("App", "Service", "we", "our", or "us"), a product of Saturncube Technologies, a company incorporated and operating in Ahmedabad, Gujarat, India.
This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use the Remindly AI mobile application (available on iOS and Android) and any associated services.
By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you are under 13 years of age (or 16 in the EU/UK), a parent or legal guardian must review and accept this policy on your behalf.
If you do not agree with this policy, please do not use the App.
When you use voice input to create reminders, audio is captured and temporarily processed to convert speech to text. We do not store raw audio recordings. The transcribed text is stored only as part of your reminder content and is subject to this Privacy Policy.
Where applicable law requires a legal basis (including GDPR for EU/UK users), we rely on the following:
| Legal Basis | How We Use It |
|---|---|
| Contractual Necessity | Delivering the reminder service you signed up for (account, notifications, AI processing) |
| Legitimate Interest | Analytics, crash reporting, security monitoring, and service improvement |
| Consent | Marketing communications and WhatsApp notifications (withdrawable at any time) |
| Legal Obligation | Responding to lawful requests from authorities and complying with applicable laws |
| Processor | Purpose | Data Shared |
|---|---|---|
| Meta (WhatsApp Business API) | Delivering WhatsApp reminder notifications | Phone number, reminder message text |
| Google Firebase (APNs / FCM) | Push notifications, analytics, crash reporting | Device token, usage events, crash logs |
| OpenAI | Natural language processing of reminder text | Reminder text (anonymised; not used for model training under our agreement) |
| Anthropic | Natural language processing of reminder text | Reminder text (anonymised; not used for model training under our agreement) |
| LangChain | AI orchestration and NLP pipeline | Reminder text processed in transit |
| SMS Provider | Delivering SMS reminder notifications | Phone number, reminder message text |
| Email Provider | Delivering email reminder notifications | Email address, reminder message text |
| Legal Authorities | Compliance with law, court orders, or rights protection | As required by the specific legal demand |
All third-party processors are bound by Data Processing Agreements (DPAs) that require compliant and confidential handling of your data.
| Data Type | Retention Period |
|---|---|
| Active account & reminder data | Duration of your account |
| Deleted reminders | Purged within 30 days of deletion |
| Analytics data | Up to 24 months (aggregated & anonymised) |
| Support correspondence | Up to 3 years |
| Post-account closure | All personal data deleted within 60 days of account deletion request, except where legal retention obligations apply |
Depending on your jurisdiction, you may have the following rights regarding your personal data:
We implement industry-standard security measures to protect your data:
Despite these measures, no digital system is 100% secure. We encourage you to use a strong password and keep your device and app updated.
In compliance with the Children's Online Privacy Protection Act (COPPA) (USA) and GDPR Article 8 (EU/UK):
If you believe your child has used the App without your knowledge or consent, please contact us immediately.
Saturncube Technologies is based in India. As we serve users globally, your data may be processed on servers located in the United States, European Union, or other jurisdictions where our third-party processors operate.
When transferring data internationally, we ensure appropriate safeguards are in place, including:
EU and UK users have the full set of rights described in Section 7. You may also lodge a complaint with your local data protection authority (e.g. the ICO in the UK, or your national DPA in the EU).
California residents have the right to know what personal data we collect, the right to delete it, and the right to opt out of any sale of personal data. We do not sell personal data. To exercise your rights, contact us at contact@saturncube.com.
Indian users have rights to access, correct, and erase their personal data, as well as the right to nominate a representative. Contact us at contact@saturncube.com to exercise these rights.
Australian users may request access to or correction of their personal data held by us. Complaints may be directed to the Office of the Australian Information Commissioner (OAIC) if unresolved.
The Remindly AI mobile app does not use browser cookies. Our web presence at saturncube.com/remindlyai may use essential cookies for authentication and security only. We do not use third-party advertising trackers or sell behavioural data.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the App's features. We will notify you of material changes via in-app notification or email at least 14 days before the changes take effect.
The latest version of this policy is always available at saturncube.com/remindlyai/privacy. Your continued use of the App after the effective date of any update constitutes acceptance of the revised policy.
For privacy-related inquiries, data subject requests, parental consent matters, or concerns about how we handle your data:
We will acknowledge your request within 72 hours and aim to resolve all privacy matters within 30 days.